Soft Skills Course

1 Feb 2017, 14:30 → 3 Feb 2017, 18:30 Europe/Rome

315 (3rd floor) (University of Padua - Paolotti Building)

Wednesday, 1 February

1 The fundamental components of the communication process

16:30 Coffee Break

2 Impact of verbal and nonverbal communication. The power of nonverbal communication.

Thursday, 2 February

3 Effective communication and listening skills

Effective communication and listening skills. What I wish my converser to remember from my communication next week?

11:00 Coffee break

4 Positive communication and techniques for Results-Oriented communication.

13:00 Lunch

5 The characteristics of a good communicator (clear, convincing and positive)

16:30 Coffee Break

6 Empathy, emotional intelligence and interpersonal relationship.

Friday, 3 February

7 How to present effectively a project work to a small group of people.

11:00 Coffee Break

8 Public speaking techniques.

13:00 Lunch

9 Assertiveness and confidence as communication skills.

16:30 Coffee Break

10 Improving effective communication skills in professional life.